Exchange Policy

At STTITCH, we are committed to delivering premium-quality sarees with a seamless shopping experience. We kindly request you to review our exchange policy before placing your order.

No Return Policy

We do not accept returns for any products once they have been delivered. All purchases made on STTITCH are final.

3-Day Exchange Policy

If you receive a product with a size issue, manufacturing defect, or a damaged or incorrect item, you may request an exchange within 3 days of delivery.

To be eligible for an exchange:

• The exchange request must be raised within 3 days of receiving your order.

• The product must be unused, unwashed, and in its original condition with all tags, packaging, and accessories intact.

• Products showing signs of wear, washing, alterations, or damage caused after delivery will not be eligible for exchange.

Exchange Process

To request an exchange, please contact our customer support team within 3 days of delivery with:

• Your Order ID

• A brief description of the issue

• Clear photos or an unboxing video showing the product and concern

Once your request is reviewed and approved, we will provide further instructions for the exchange process.

Non-Exchangeable Items

Exchange requests will not be accepted in the following cases:

• Requests made after 3 days from the date of delivery.

• Products that have been used, washed, altered, or damaged after delivery.

• Products returned without original tags or packaging.

• Minor variations in colour due to screen settings or lighting during photography.

• Slight irregularities in weaving, embroidery, or handcrafted work that are part of the product's natural finish.

Important Note

Please inspect your order as soon as it is delivered. Any issues must be reported within 3 days of delivery. Requests received after this period will not be eligible for exchange.

If you have any questions regarding your order, our customer support team will be happy to assist you.