Return and refund policy

Thank you for shopping with STTITCH. We strive to provide high-quality sarees and ensure customer satisfaction. Please read our Return & Refund Policy carefully.

Returns

We accept returns only in the following cases:

• Wrong product received
• Damaged product received
• Manufacturing defect in the product

To be eligible for a return:

• The request must be made within 48 hours of delivery.
• The product must be unused, unwashed, and in its original condition.
• All original tags, packaging, and accessories must be intact.
• Clear photos or videos of the issue must be provided.

Non-Returnable Items

Returns will not be accepted for:

• Change of mind
• Color variations due to screen or lighting differences
• Products that have been used, washed, altered, or damaged after delivery
• Customized or specially ordered products

Refund Process

Once the returned product is received and inspected:

• If approved, the refund will be processed within 5–7 business days.
• Refunds will be credited to the original payment method used during purchase.

Replacement Policy

If a damaged, defective, or incorrect product is received, we may offer:

• A replacement product, subject to availability, or
• A full refund if a replacement is not available.

Cancellation Policy

• Orders can be cancelled before they are shipped.
• Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Us

For return, replacement, or refund requests, please contact:

STTITCH

📞 Phone / WhatsApp: +91 74349 38494

📧 Email: sttitch5411@gmail.com

Our support team will assist you as quickly as possible.

Thank you for shopping with STTITCH.